Privacy Policy
Privacy Policy
Dentara (hereinafter referred to as “we”, “us”, or “Dentara”) is the owner and operator of the website www.dentara.in
(the “Website”) and any other digital platforms, applications, or services operated by Dentara (collectively referred to as the “Services”).
This Privacy Policy explains how Dentara collects, uses, stores, shares, and protects the personal information of users (“Users”) who access or use our Services. Dentara is committed to safeguarding your privacy and ensuring the protection of your personal data.
By accessing or using our Website or Services, or by submitting your information to us, you agree to be bound by this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please do not use our Services.
Compliance With Law
This Privacy Policy is published in accordance with applicable Indian laws, including but not limited to:
- Section 43A of the Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Information We Collect
We may collect the following types of information from Users:
- Personal Information: Name, email address, phone number, address
- Demographic Information: Gender, date of birth, location or PIN code
- Appointment & Service Data: Appointment history, service usage details
- Health Information: Medical history, diagnostic records, prescriptions, treatment details
- Payment Information: Transaction details required for billing and payments
- Other Information: Any information voluntarily shared via forms, emails, or communication with us
Use of Information
Dentara may use your information for the following purposes:
- Providing and managing dental, medical, and related services
- Scheduling appointments and processing payments
- Improving our Website, Services, and user experience
- Contacting you regarding services, offers, updates, or feedback
- Internal research, analytics, and business intelligence (in aggregated, non-identifiable form)
- Compliance with legal obligations
Consent for Sensitive Personal Data
By using our Services and submitting your information, you expressly consent to the collection and use of sensitive personal data as required under applicable laws. Certain Services may not be available without such consent.
Information Sharing & Disclosure
Dentara does not sell or rent personal information. However, information may be shared:
- With authorized staff, doctors, or service partners on a need-to-know basis
- With payment gateways and service providers for transaction processing
- When required by law, court order, or government authority
- To protect Dentara’s rights, users’ safety, or prevent fraud
Cookies & Tracking Technologies
Our Website may use cookies to enhance user experience, analyze usage patterns, and improve services. Cookies do not collect sensitive personal information and can be controlled through browser settings.
Data Security
Dentara follows reasonable security practices and implements administrative, technical, and physical safeguards to protect your personal data against unauthorized access, misuse, or loss. However, no system is completely secure, and Dentara shall not be liable for data loss due to factors beyond its control.
Users are responsible for maintaining the confidentiality of their login credentials.
Users are responsible for maintaining the confidentiality of their login credentials.
Data Retention & User Rights
We retain personal information only for as long as necessary to provide Services or as required by law.
Users may request correction, update, or deletion of their personal data by contacting us.
Users may request correction, update, or deletion of their personal data by contacting us.
Third-Party Links
Our Website may contain links to third-party websites or social media platforms. Dentara is not responsible for the privacy practices or content of such third-party websites.
Changes to This Privacy Policy
Dentara reserves the right to update or modify this Privacy Policy at any time. Continued use of the Website or Services after changes are posted constitutes acceptance of the updated policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
